Environmental, Social & Governance Policy
The Quadrille Capital Team has always been supportive of responsible investment practices and is committed to continuously add more sustainability criteria to the ones already existing. However, Quadrille Capital did not include in its investment process the full specific Environment, Social and Governance criteria mentioned in article L.533-16-1 of the French Financial and Monetary Code.
Quadrille Capital’s remuneration policy complies with the AIFM and UCITS V directives requirements. The remuneration policy includes a description of how remuneration and benefits are calculated. A copy of the policy is available free of charge upon request.
Complaints Management Policy
Quadrille Capital has implemented and maintains a procedure to quickly and efficiently handle complaints made by its investors.
A complaint is defined as “a statement of dissatisfaction by a client toward the professional. A request for information, opinion, clarification, service or provision is not a complaint” (AMF instruction n°2012-07 of 13 July 2012 as modified).
Any complaint may be sent to the Compliance Officer (RCCI) of the company at its registered office (16 Place de la Madeleine, 75008 Paris, France. The management company will acknowledge receipt of the complaint within ten working days of the date on which it was received and a response will be issued to the client within two months of receipt of the complaint.
In France: In the event of an ongoing dispute, the client may contact a mediator, such as the AMF Ombudsman. The address of the AMF Ombudsman is: Autorité des Marchés Financiers, The AMF Ombudsman, 17 place de la Bourse, 75082 Paris CEDEX 02, France. The AMF mediation request form and the Mediation Charter are available online at www.amf-france.org.